At Dreamy Lights, we deeply value the trust you place in us when shopping for our whimsical night lights, and we are fully committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, ensuring that your experience with us is secure, transparent, and enjoyable.

Information We Collect:

When you visit Dreamy Lights and make a purchase, we collect certain information to provide you with the best possible shopping experience. This may include:

• Personal Information: When you place an order, we collect details such as your name, shipping address, billing address, email address, and payment information. This allows us to process your purchase and deliver your beautiful night lights to your door.
• Contact Information: If you contact us directly via email at [email protected], we may store your contact details along with any correspondence to ensure we can provide you with excellent customer service.
• Browsing Data: We may gather information about your browsing habits, such as the pages you visit, the products you view, and your interactions with our website. This helps us understand what you love and allows us to improve your shopping experience by personalizing product recommendations and tailoring our services to your preferences.

How We Use Your Information:

We use the information we collect in a variety of ways to enhance your experience with Dreamy Lights, including:

• Processing Orders: Your personal and payment details are used to fulfill your orders, process payments, and send you order confirmations.
• Customer Support: When you reach out to us, your information helps us provide you with prompt and effective support, whether it’s answering questions or resolving any issues related to your purchase.
• Personalized Shopping: We use browsing data to offer product recommendations that match your interests and provide you with promotions or offers that you might enjoy.
• Marketing Communication: With your consent, we may send occasional updates about new products, promotions, or special deals. You can always opt-out of these communications by following the unsubscribe instructions included in our emails.

Protecting Your Information:

At Dreamy Lights, we take your privacy seriously and implement strict security measures to safeguard your data. We utilize encrypted connections to protect sensitive information like payment details during transactions. Additionally, we limit access to your personal information, ensuring that only authorized personnel involved in processing orders or providing customer service can view your data.

Sharing Your Information:

We respect your privacy and will never sell or share your personal information with third parties for marketing purposes. However, we may share your data with trusted service providers in the following scenarios:

• Payment Processors: To securely process your payments, we work with reputable third-party payment providers. These processors have their own privacy policies and are committed to protecting your information.
• Shipping Partners: To deliver your products efficiently, we share necessary details, such as your shipping address, with logistics and courier services.
• Legal Obligations: If required by law, we may disclose your information to comply with legal processes or respond to government requests.

Your Rights and Choices:

You have the right to access, update, or request the deletion of your personal information at any time. If you wish to make changes to your account details, or if you have any concerns about how your data is being used, please contact us at [email protected], and we will be happy to assist you.

Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, maintain your shopping cart, and provide personalized content. You can adjust your browser settings to refuse cookies, but this may limit certain features of our website.

Changes to Our Privacy Policy:

As we continue to grow and enhance our services, we may update this Privacy Policy from time to time. Any significant changes will be communicated clearly, and your continued use of our site indicates your acceptance of these updates.

Thank you for trusting Dreamy Lights. We are committed to protecting your privacy while bringing light and joy into your home with our enchanting collection of night lights. Should you have any questions or concerns regarding our Privacy Policy, feel free to reach out to us at [email protected]. We’re here to help!